Promethean KB - UK

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Welcome to the Promethean Knowledgebase

Activboard+2

How do I adjust the volume on an Activboard+2 system?

What are the Activboard+2 safety guidelines?

What do I do if I can't hear any sound from my Activboard+2 system?

What if my projector won't power on?

What is the correct way to power down an Activboard+2 system?

What resolution should the projector image be?

Quick Tips

Is your USB Activboard not connecting correctly?

How do I calibrate my Activboard?

How do I clean my Activboard?

How do I manually uninstall Activstudio 2 or Activprimary 2?

If using a laptop, how can you display an image on both the laptop screen and the Activboard?

If you use a Serial to USB Converter called a Keyspan, why is it not connecting to the Activboard?

Why is the projector display upside down?

How do I create a Network Install of ActivInspire?

How do I get a network version of Activstudio / Activprimary?

What extension cables should be used on my ActivBoard 100 / 300? (Firmware 8.xx)

Health and Safety

Is it safe to use the Promethean board if I have a pacemaker?

Support Tools

Windows / Mac OSX